TRS-ActiveCare … How to Get Your Prescriptions Filled
Filling short-term prescriptions can be fast and easy when you use a retail network pharmacy. These pharmacies will accept your ID card and charge you the appropriate copayment when you fill a prescription covered by TRS-ActiveCare.
To find out whether a pharmacy participates in TRS-ActiveCare:
Medco By Mail
With the mail order pharmacy service:
There are two easy ways to get started with Medco By Mail.
Option 1 - Mail in your prescription:
Step 1: Ask your doctor for a new prescription for up to a 90-day supply, plus refills for up to one year (as appropriate). Make sure you have a two-week supply on hand while you wait for your mail order prescription to arrive.
Step 2: Mail the new prescription using Medco’s order form and envelope. Order forms are available on the TRS Web site at www.trs.state.tx.us/trs-activecare, or you may call Customer Service at 1-866-355-5999, selecting option "2" for member services, then option "1" for prescription benefit information. You may pay for your mail order by credit card, check, or money order. Your prescription will arrive within seven to 11 days after your order is received.
Option 2 - Have your doctor fax your prescription:
Step 1: Follow Step 1 in the Mail section above.
Step 2: Provide your doctor with your ID number (located on your TRS-ActiveCare ID card), and ask him or her to call 1-888-327-9791 for instructions on how to use Medco’s fax service. You will be billed later. Your prescription will arrive within five to eight days after your doctor faxes the order.